The Implications of the Knowledge Economy on Quality Management Assurance in Sub-sahara Africa

This paper discusses certain aspects of the knowledge economy that are important in determining and understanding the implications of the knowledge economy on quality management assurance. The paper shows that the knowledge economy will justify and enhance quality management assurance efforts by SSA countries as they pursue economic development by closing the knowledge gap between knowledge economies and their economies. The information revolution in the world economy provides a lot of opportunities for SSA countries to capitalize on, enhance their quality improvement effort and improve their economic and bureaucratic performance. In the public sector, quality service delivery will come through interactive communications that will replace the collapsing meritocratic model that has not worked. The extent to which SSA countries will succeed to narrow the knowledge gap will depend on their ability to acquire, adopt, and disseminate technical knowledge.